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Case studies in front office management : instructor copy
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Year: 2003 Publisher: Michigan American Hotel & Lodging Educational Institute

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Horeca --- Case studies


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The age of responsibility : CSR 2.0 and the new DNA of business
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ISBN: 9780470688571 0470688572 Year: 2011 Publisher: West Sussex Wiley

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In this landmark book Wayne Visser shows how the old model of Corporate Sustainability & Responsibility (CSR) is being replaced by a 2nd generation movement. This generation goes beyond the outmoded approach of CSR as philanthropy or public relations (widely criticised as 'greenwash') to a more interactive, stakeholder-driven model. > Provides a 'second generation' approach to CSR that will breathe new life into the movement > Can increase the effectiveness of CSR as a strategy to create positive change in society through business > Acknowledges the challenges faced by conventional businesses and provides the measures needed to face these.


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Assisted reproduction techniques : challenges and management options
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ISBN: 9781444335552 1444335553 Year: 2012 Publisher: Chichester, West Sussex ; Hoboken, NJ : Wiley-Blackwell,


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Slaapstoornissen : registratie en interpretatie
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ISBN: 9789044125580 Year: 2012 Publisher: Antwerpen Garant

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Het fenomeen van de slaap houdt wetenschappers al eeuwen bezig. Van de Grieken tot op vandaag is slaap het onderwerp geweest van speculaties en fundamenteel onderzoek. Vooral sinds het begin van de twintigste eeuw zijn er tal van wetenschappelijke meetinstrumenten en laboratoria ontwikkeld om slaapgedrag en -problemen te onderzoeken en te meten.Dit boek geldt als een standaardwerk voor het slaaponderzoek. Het omvat een verkenning van de diagnostische hulpmiddelen en de fysiologische principes van dit onderzoek. Het biedt een grondige theoretische inleiding en bespreekt concrete casussen. Daardoor is het zowel nuttig voor beginnende slaaplaboranten als voor ervaren artsen en paramedici.


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Theory and Experiment in Electrocatalysis
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ISBN: 9781441955944 9781441955937 Year: 2010 Publisher: New York NY Springer New York

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Topics in Number 50 include: ¢ Investigation of alloy cathode Electrocatalysts ¢ A model Hamiltonian that incorporates the solvent effect to gas-phase density functional theory (DFT) calculations ¢ DFT-based theoretical analysis of ORR mechanisms ¢ Structure of the polymer electrolyte membranes (PEM) ¢ ORR investigated through a DFT-Green function analysis of small clusters ¢ Electrocatalytic oxidation and hydrogenation of chemisorbed aromatic compounds on palladium Electrodes ¢ New models that connect the continuum descriptions with atomistic Monte Carlo simulations ¢ ORR reaction in acid revisited through DFT studies that address the complexity of Pt-based alloys in electrocatalytic processes ¢ Use of surface science methods and electrochemical techniques to elucidate reaction mechanisms in electrocatalytic processes ¢ In-situ synchrotron spectroscopy to analyze electrocatalysts dispersed on nanomaterials   From reviews of previous volumes:   Continues the valuable service that has been rendered by the Modern Aspects series.  Journal of Electroanalytical Chemistry   Extremely well-referenced and very readable.... Maintains the overall high standards of the series.  Journal of the American Chemical Society


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Wild-Type Food in Health Promotion and Disease Prevention : The Columbus Concept
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ISBN: 9781597453301 Year: 2008 Publisher: Totowa NJ Humana Press

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It is essential to force a U-turn in the way contemporary medicine approaches ill-health diseases. Early prevention of primary risk factors is a far more promising approach compared to late acute treatment of secondary risk factors in reducing the cost burden of Public Health, not mentioning the expected benefits of the former versus the latter approaches with regards to the Quality of Life. Wild-Type Food in Health Promotion and Disease Prevention: The Columbus Concept is one of the first books to focus on the role of omega-6/3 polyunsaturated fatty acids in unhealthy diets. The volume is divided into five sections. The first identifies the missing essential ratio of competing essential fatty acids in the human diet and relates them to the upsurge of modern chronic disease and associated health costs. The authors also explain the scientific basis of the Columbus Concept and the evidence supporting the rehabilitation of dietary/blood cholesterol. In the second section, authors discuss the essential ingredients in a daily diet that make blood vessels healthy and resistant. The third section introduces the functional part of the diet that brings about health benefits and healthy blood vessels. The fourth section details the health benefits of wild-type foods in various cultures. The final section investigates the possibility for novel sources for health promotion. Wild-Type Food in Health Promotion and Disease Prevention: The Columbus Concept presents a cutting-edge, in-depth investigation into new methods of health promotion.


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Ingredient branding : making the invisible visible
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ISBN: 9783642042140 9783642042133 3642042139 3642438180 9786612832192 1282832190 3642042147 Year: 2010 Publisher: Heidelberg [Germany] : Springer,

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An Ingredient Brand is exactly what the name implies: an ingredient or component of a product that has its own brand identity. This is the first comprehensive book that explains how Ingredient Branding works and how brand managers can successfully improve the performance of component marketing. The authors have examined more than one hundred examples, analyzed four industries and developed nine detailed case studies to demonstrate the viability of this marketing innovation. The new concepts and principles can easily be applied by professionals. In the light of the success stories of Intel, GoreTex, Dolby, TetraPak, Shimano, and Teflon it can be expected that component suppliers will increasingly use Ingredient Branding strategies in the future. Ingredient Branding by Kotler and Pfoertsch is the most thorough and complete analysis of ingredient branding one could ever hope for in a single source—a virtual encyclopedia on InBranding. Replete with insightful case studies of companies from a variety of industries that have successfully transformed their traditional brands into powerful new InBrands, and have launched entirely new products and services employing InBranding. Ingredient Branding should be top on the list for all CMOs to read whose companies’ "live or die" based upon the success of their brands. —John A. Caslione, founder, president and CEO, GCS Business Capital, LLC, and co-author of "Chaotics: The Business of Managing and Marketing in The Age of Turbulence" This book explains how and why putting the brand of an ingredient on the outside of a product increases its appeal to the customer. The authors give managers and business leaders important insights into how this innovative marketing concept works and implement it. —John A. Quelch, Lincoln Filene Professor of Business Administration, Harvard Business School, Cambridge, MA, and author of "Greater Good: How Good Marketing Makes for Better Democracy" A fascinating, eye-opening perspective on the marketing and positioning of new, complex products, and a most valuable, wonderfully practical and readable book and guide for business leaders wanting to communicate the qualities of their products and components - by "making the invisible visible". —Rolf D Cremer, Dean and Vice President, CEIBS, China Europe International Business School, Shanghai, China.


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Transfusion medicine : case studies and clinical management
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ISBN: 9781447121824 9781447121817 Year: 2012 Publisher: London ; New York : Springer,

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Transfusion Medicine: Case Studies and Clinical Management is an excellent way to illustrate current thinking about how to manage common transfusion medicine problems. The case studies and their accompanying commentaries provide a practical and enjoyable way to learn. Transfusion medicine emerged as a clinical discipline in its own right comparatively recently, having historically been a laboratory-based specialty. Its position among other clinical disciplines is peculiar; it belongs into haematology as much as into obstetrics; into surgery, or intensive care medicine, as much as into immunology; it has an important role in organ transplantation just as it does in acute trauma management. The physician specializing in transfusion medicine needs to understand the human body in its integrity, in health and in disease. Transfusion medicine is a holistic specialty par excellence. It also bridges the gap between the laboratory bench, where arcane serological problems can now be explained by means of molecular methods, and direct therapeutic application, such as in apheresis techniques. This book is recommended this book as a valuable resource to raise interest in the subject of transfusion medicine and, more importantly, improve the quality of care provided to patients.


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Violence in Europe : Historical and Contemporary Perspectives
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ISBN: 1281216925 9786611216924 0387745084 0387745076 1441925597 9780387745077 9780387745084 Year: 2008 Publisher: New York, NY : Springer New York : Imprint: Springer,

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Has violence changed over the centuries? Has it always held the same meanings for us? Will it always be a given in society? Taking the sociocultural long view, Violence in Europe analyzes the prevalence and role of violence—from street crime to terrorist attacks, homicide to genocide—in the evolution of human and national behavior. The editors and 14 colleagues in history, anthropology, sociology, and psychology focus on Northern and Western Europe, examining centuries of violent phenomena, from the cultural logic of the Middle Ages to today’s soccer riots and security alerts. The contributors’ examination of social constructions (honor codes, class and gender roles) and public ambivalence (acceptance, abhorrence, fascination) regarding violence sheds needed light on current dynamics in law enforcement, political systems, and what many have termed "the civilization of violence." Findings from Britain, France, Ireland, Belgium, and Scandinavia explore: The paradoxes of ethnic violence and insider/outsider thinking in an increasingly multicultural world. Trends in interpersonal violence during wartime and peacetime. The gendering of violence, from early French marital laws to London’s underground nightlife. The growth of cities: modernization, conflict, aggression. Modern prevention and surveillance strategies: effective solutions, complicating the problem, or some middle ground? Reflecting innovative methods of research and interpretation, Violence in Europe is thought-provoking and instructive for researchers and students in psychology and criminology. And with the mounting global presence of violence today, this is reading with profound implications for the future. "Any reader will appreciate the refreshing combination of theory and detail to be found here. Together with their collaborators Body-Gendrot and Spierenburg have produced a book that should be read by scholars, students and anybody interested in how violence transcends nations and cultures." H.V. Savitch Brown and Williamson Distinguished Research Professor The University of Louisville.


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Vreemd gaan voor managers : met stakeholders gaan naar je doel : met 50 voorbeelden
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ISBN: 9789401408226 940140822X Year: 2013 Publisher: Leuven LannooCampus

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Waarde creëren doe je vandaag niet meer alleen, maar samen met je stakeholders. Die stakeholders bevinden zich niet alleen binnen je organisatie maar ook buiten je muren. Het is maar door te luisteren naar de uitdagingen in je zakelijke omgeving dat je wendbaar genoeg blijft om in te spelen op snelle verandering. En deze omgeving, leer je het beste kennen door er in dialoog mee te gaan. Het boek beschrijft hoe je bijkomende waarde kan creëren voor jezelf en je stakeholders; hoe je naar interne en externe behoeftes moet luisteren en daar gepast op kan inspelen

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